Locksmithery Privacy Policy

Introduction

Locksmithery is committed to protecting your privacy and handling your personal information in a transparent and lawful manner. This Privacy Policy explains what information we collect, how we use it, how long we retain it, and your rights regarding your personal data.

Locksmithery complies with the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018).

Image of the UK legal logo with text underneath showing Data Protection Act 2018 with text introducing Locksmithery's privacy policy. It states that Locksmithery will collect the bare minimum of data required protected it as set forward by DPA18.
A UKGDPR image with text to the left that highlights the introduction to Locksmithery's privacy policy. It highlights that Locksmithery complies with UKGDPR and with the bare minimum of data collected, it reduces the chance of exposure.

Information We Collect

Locksmithery only collects the minimum amount of personal information necessary to provide its services and operate its business and website.

The information we may collect includes:

  • Name

  • Contact details (such as telephone number and email address)

  • Service address where locksmith services are requested

  • Invoice and payment-related information required for business records

Locksmithery does not collect additional personal data beyond what is necessary to provide services, maintain legal records, and operate the website.

How We Use Your Information

Your information is used solely for:

  • Providing locksmith services

  • Communicating with customers regarding enquiries and bookings

  • Issuing invoices and maintaining business records

  • Meeting legal and regulatory obligations

Locksmithery does not use personal information for profiling, automated decision-making, or marketing without consent where consent is required by law.

Data Sharing

Locksmithery does not sell, rent, trade, or otherwise commercialise customer data.

Personal information will only be shared where:

  • Required by law

  • Necessary to fulfil a legal obligation

  • Required to protect the rights, property, or safety of Locksmithery, its customers, or others

Data Retention

Locksmithery retains customer invoices and related records as follows:

  • Current invoices are retained for 1 year.

  • After this period, invoices are archived and retained for a further 5 years in accordance with consumer rights and business record-keeping requirements.

  • At the end of the retention period, records are securely deleted or destroyed unless a longer retention period is required by law.

Personal data that is no longer required for its original purpose will not be retained unnecessarily.

Cookies

Locksmithery uses only the basic cookies necessary for the operation and functionality of the website.

These cookies are limited to those required to:

  • Maintain website functionality

  • Support website security

  • Enable essential website features

Data Security

Locksmithery takes appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, disclosure, alteration, or destruction.

Your Rights

Under UK GDPR and the Data Protection Act 2018, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data where applicable

  • Restrict or object to certain processing activities

  • Request portability of your data where applicable

  • Lodge a complaint with the Information Commissioner's Office (ICO)

Your Rights

If you have any questions about this Privacy Policy or how your personal data is handled, please contact Locksmithery on:

Contact Number: 07305809692

Email: info@locksmithery.co.uk

Changes to This Policy

Locksmithery may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Any updates will be published on this page with a revised "Last Updated" date.